I’m heavy into Boy Scouts with my young son. The other day I was exchanging emails with some of the other fellow leaders about a planning issue that – as you might predict – I had some input on. My perspective risked sounding critical to some others in the Troop, so I intended to address [...]
Listen to Coach Dailey talk about “Friction Free Buying” Imagine yourself a customer of your own business. Imagine a sales person for your company just called you up after you had made an inquiry about the company. How easy is it to buy from you?
Listen to Coach Dailey’s take on achieving extraordinary service As a business leader you are probably like me as you navigate the marketplace. You have high expectations to be taken care of with good service as you are out in the world. Whether it’s the local half-caff, sugar free, caramel light latte hang out, your [...]
Listen to Coach Dailey talk about your biggest challenge and how to defeat it I climbed Pikes Peak a while back. Yep. Thirteen miles up a very steep hill. If you are at all familiar with Pikes Peak you know some interesting trivia. Thousands of people climb the peak each year of all ages. Once [...]
A client recently told me that they “weren’t good at selling”. I asked them, “so tell me about your last selling experience”. As my client proceeded to tell the story, I listened carefully for what I expected to hear was one of those door-slammed-in-the-face selling experiences that crushed his confidence. To my surprise he ended [...]
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