BlogCast Archives

Are you innovative and flexible?

Are you innovative and flexible?

A while back as I was driving by a “funky” part of town I noticed an antique shop with a sign out front that said “We Will Polish Your Brass and Silver!” The sign appeared obviously new against the backdrop of what is normally seen in front of an antique store…apparently the result of a [...]

Can You Rise to the Occasion?

Can You Rise to the Occasion?

Feeling a bit daunted lately? Every Business Leader is scratching their head a bit these days. Coach Dailey explains what to do next. We have all had moments in our life when things looked bleak. Times when the odds were against us, we felt used up and out of fuel. It was an athletic effort, [...]

Patience

Patience

My son was recently into “air-soft” guns – toy air-powered rifles that shoot small plastic BB’s. Challenging me to a match in the woods with one of his buddies this morning, he announced it would be “us against you, Dad”. Ok. Never one to deny a challenge, I agreed. Sparing the long and riveting details…I [...]

How do you rate YOUR customer service?

How do you rate YOUR customer service?

On a recent out of town trip I decided to change my hotel reservation because I had decided to drive my rental car closer to the airport so I wouldn’t have to get up so early the next morning. Since I was driving by the hotel anyway, I decided to go in rather than calling.

Stay on Topic in Sales Dialogues

Stay on Topic in Sales Dialogues

I’m assisting a client in negotiating a new opportunity that, if sold, will result in a gateway to his first wave of venture funding. Obviously, there’s much on the line. As we role played the next-step conversation, he started heading down a path of very detailed explanation about how he was going to “share revenue” [...]